Mobile App - Phones - 5. Sync Button

Sync Button

The Sync Button is a button in the top right corner of the CrewTracks app that shows the status of the device’s connectivity to the CrewTracks servers. The button will visibly change depending on its current state.

When it is working as expected and has been able to successfully connect to the servers, it will be a solid green color.

A green icon with an X through it indicates that the device’s mobile data connectivity is turned off. Please check the device to ensure it either has connection via mobile data or via Wi-Fi.

An orange icon indicates that the device could not connect to the CrewTracks servers, even though the device does have mobile data or Wi-Fi turned on. This can appear temporarily if the device leaves a mobile service area.

Tapping on the Sync Button will open a Sync Status screen, which gives information about any changes that are needing to be sent to the server (clock in/out data, production data, etc.), or any connectivity issues that the device may currently be having.

Tapping “SYNC NOW” will force the device to attempt to send any changes or photos to the CrewTracks server, and will sync the data on the device with any changes by other devices or through the web app.

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